A recent disagreement that I had at my work with my co-worker was about
a child’s absence situation. Let’s name the child John. John has been missing
school for a week and we were not about to contact the mother. Mother is taking
care of 5 children and separated with the father. We finally got in touch with
the Dad, he said Mom is working on the housing situation and has been leaving
the children with him. He didn’t know where she is either. My co-worker
suggested to call the Child Protective Services (CPS) for help as Mom is
disappeared. But I strongly degree because I know this is a homeless family and
they are on the right track to finding a stable home for the children and that
Dad is a responsible person who I think is trustable to take care of his child.
I am not sure if I am right but at this moment I do not want to call CPS to
break the relationship between us and the family even though I know the purpose
of CPS is to protect children, yet I don’t think this would be helpful.
I use the 3Rs to solve
this conflict by respecting her point of view by listening to her and
validating the importance of ensure the child’s safety. Then I tell her that I
wanted to express my point of view then we can decide what is good for the situation.
My co-worker also did the reciprocal respectfulness to me when I am telling her
about my concern about reporting. We both being responsive to each other. At
the end, we decided to continue to call mother and call people down the
emergency list to help us find mom . We also explain to them that we are worry
about them and want to help them to save the slot at our school as the policies
said any child miss school for a week and no respond will be terminated. Finally
Mom called in in 3 days said they are still finding a house and now living in a
homeless shelter. She would like her child to continue to our school but the
commute from the shelter and our school is far. We then offered to help her
finding school around the shelter.
My co-worker and I were
so delight to see Mom is working hard to support her family and that we are
able to support them in the process. Using 3Rs is useful to solve conflict or disagreement,
yet disagreement requires both mutual respect and open-mindedness to list to the
different perspectives. To me, you don’t need to agree with the other point of
view, yet we need to listen to the difference and try to find a common ground.
In this case, both of our goal is to support the child and family’s well-being,
but we have different perspectives.